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How can I book ferry tickets for Culebra and Vieques?Booking ferry tickets for Culebra and Vieques is easy! Simply visit our website or contact our customer service team to check availability and make your reservation.
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What is your cancellation policy?We understand that plans can change. For cancellations made at least 48 hours in advance, we offer a deposit refund. However, please note that a cancellation fee of $30 plus the cost of the tickets will be retained. Refunds are processed within 48 hours of the cancellation request. Customers may also reschedule their tickets for an alternative date and time, subject to availability.
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Can I sign up for alerts when ferry tickets become available?Absolutely! Sign up for our free ferry ticket alerts to be notified when tickets for Culebra and Vieques become available for sale online.
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What happens if there are cancellations or delays in ferry service?While we strive to provide a seamless experience for our customers, please be aware that our company is not responsible for any cancellations or delays in ferry service, regardless of the reason. We recommend checking the latest updates from the ferry operators for real-time information.
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Do you offer transportation services to other parts of the island?Yes, we do! In addition to ferry ticket bookings, we provide transportation services across the entire island of Puerto Rico. Whether you're exploring the east side or venturing further afield, our experienced drivers are here to ensure you have a safe and enjoyable journey.
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How can I contact your customer service team?For any inquiries, cancellations, or rescheduling requests, please don't hesitate to contact our friendly customer service team. You can reach us via phone, email, or through the contact form on our website.
Frequently Asked Questions
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